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Site Management

A website, and a social media presence, are invaluable tools for today's businesses, both large and small. But to make the most of the potential you may find you regularly need to spend some time on things such as:

  • responding to enquiries
  • updating content
  • preparing news stories
  • engaging with the community

After a long day running your business it can be hard to find the time to do these little, but important, tasks. Maybe you can't, but you know that you should!

Worry no longer, we are here to help. We can offer a service where you stay in charge but leave the leg work to us, freeing up those evenings and weekends. Read on to find out more.

visitor signposting
social media posts
content editing
proofreading
copy writing
graphic design
audience research
code updates
industry networking
consultation
training
analysis
... and more

Our friendly and professional Karma Army can be your first line of customer contact, through email, web forms or social media pages. They can quickly respond to enquiries and either resolve the issue if it is simple or forward the matter to the relevant person in your business; keeping your customers happy with a minimum of fuss.

They are also capable of making many of the day-to-day updates to your social media platforms based on as much input as you want to give. Tell them your phone number has changed, and they'll make all the neccessary edits. Tell them about a relevant news story and they can post the links to every platform.

How does it work?

We aim to be as flexible as you could hope. Work out how much time you spend on managing your web presence (or how much you know you should be) and let us do it for you. You get that time back and because we're efficient you could save money as well.

We charge by the hour and let you be as prescriptive as you want with what we do in that time. On a quiet month, if you don't use all your service time, it will accrue for later use. If things are going smoothly you can reduce your allowance. Equally, you can increase your support as your business commitments grow.

Support is billed monthly in advance and has no fixed length. We can submit time use proposals before work is carried out and report on how time was spent. Reporting is allocated from service time allowance.

Branding

Do you want a fresh new image for your business? Our designers can help you find the perfect look. Get the logo, fonts and colours that will make your company stand out on the web and in print.

Our terms are flexible so that you get as much as you can for your money. Talk to us to get the transformation started.

Social Media

There are many different platforms out there, but which are the right ones for your business? You could get customers on Facebook, build a network on LinkedIn, generate buzz on Twitter, or showcase your work on Instagram.

Talk to us about the benefits of these platforms, and others, to make a plan. Then we can get you set up and support you for as long as you need our help.

Search Optimisation

SEO, known colloquially as "that voodoo black hole for money". We understand your scepticism. You want to see the concrete benefits of your investment. Therefore we do not tag on an SEO "feature" to our standard web development packages as an excuse to inflate the price. Instead, as standard, we simply do sensible things that will give search engines a better chance of indexing your site.

However, if you are underwhelmed by your visitor count and want to measure the improvement of changes, you can talk to us about what we'd suggest.